Church Organisation

Clarity

Soon-Hock Lim 4 Comments

Short-sightedness, astigmatism, floaters, and cataracts are eye conditions. When we have them they blur our vision—we can’t see things clearly. We consult an optometrist or an ophthalmologist, depending on the problem, to make a pair of eye glasses (or contact lenses) or to have laser eye surgery done. We do this because we want visual clarity—to see, to read, to drive, to enjoy the beauty around us.

The need for clarity is not just limited to our physical sight. We also need mental and spiritual clarity; not only for the individual, but also for a corporate entity like the church. Without clarity, the people perish, may not be quite what the Bible says, but it is the truth! And I am afraid this happens all too often in the church, to the detriment of relationships and the church’s effectiveness.

Without Clarity

Without clarity there is confusion. The Senior Pastor makes decisions on matters like this? I thought it was the Chairman of the Board who makes the call.

Without clarity there is misalignment. My CG is studying the book of Jonah. I didn’t know that it was mandatory for all CGs to do the study on “Unity” this month.

Without clarity there can be no efficiency. I’ve been walking around in the church building for the last 10 minutes because the signages are so poor. I can’t figure out where I’m supposed to be heading.

Without clarity there can be no teamwork. Chong Beng, you were supposed to bring the pizza. Joe was to bring the drinks. Now we have too much coke and no pizza for our Youth leaders’ meeting!

This is by no means exhaustive, and I am sure you can think of a few more nasty consequences that come from a lack of clarity in the church. Often it has to do with communication; that is, poor and ineffective means of communication. However, a more serious problem is the lack of clarity at the source; that is, the people who are giving the instructions, making the decisions, leading the direction—they are not clear themselves. Inevitably, they will not be able to provide clarity for others.

Areas That Need Clarity

Some of the areas that a church needs corporate clarity includes:

Clarity of purpose. Some churches don’t have a clear purpose about what they are doing or where they are heading. Those that do often just hang up their vision statement on the wall or emblazon it on their website’s homepage. But the leaders don’t talk about it or rally the people to pursue it. Fewer still have achievable and measurable goals to lead the members to fulfil what they like to do (or what they think the Lord wants them to do).

Clarity of Values. By values I don’t mean the church’s doctrinal beliefs. These are important, and no church should be without absolute clarity about their theological beliefs. However, the values I am referring to here are about a church’s organisational beliefs as a corporate body or group of people who have banded together to serve the Lord and His purpose. People will only stick together and work with one another to the extent that they share the same values. If they don’t, they won’t. Confusion in this area leads to uncertainty and disillusionment. Clarity and acceptance of the shared values is the glue that holds the team together.

Clarity of Philosophy of Ministry. Conflicts in the church today have very much less to do with doctrinal issues. Sometimes it is over values. But really, most times it is over the philosophy of ministry—the way things are done. Hence, if it is unclear it is a cause for misunderstandings and dragging-of-the-feet which can escalate into outright conflicts. Worship-wars is in part due to a conflict of philosophies of ministry. So is the multiplication of cell groups, the number of paid staff the church may engage, and the amount of money the church should save as against giving it away to support missions. Every church needs a clear philosophy of ministry for all the critical areas of church life and organisation. (Read my earlier blogpost on Philosophy of Ministry here.)

Clarity in the Lines of Authority. This an obvious biggie! Who’s in-charge? Who’s responsible? Where does the buck stop? Who’s got the final say? Every church needs to get it right and make it absolutely clear to everyone.

Again, the above list is not exhaustive. But I hope it is plain enough that your church needs clarity! Here’s a point of application for you. What is one area in your church that lacks clarity? Work on it today. What’s unclear that needs clarity? Who are the stakeholders that should be consulted? Write three to five statements to provide clarity and get all the stakeholders to agree on them. Communicate it to the church clearly, repeatedly, creatively, and in as many ways as possible. Then repeat the process in another area. It will get you clarity and save you a lot of headaches and heartaches.

 

Complementary Leadership Style Model

Soon-Hock Lim 1 Comment

The following is taken from Feeding & Leading by Kenneth O. Gangel, Victor Books, Wheaton, IL, 1989 (Chapter 1: Understanding Administrative Process, pp23-25). The diagrammatical presentation he gives (below) is a great help in understanding various administrative/leadership styles. And how, with understanding, we can pull them together to provide a more balanced and complementary practise of leadership.

Gangel wrote, “Beginning with the lower left quadrant we see the amiable administrative style. Essentially giving a free rein in leadership, the amiable administrator tends to sit back, talk about people and feelings, and openly show reactions and emotions everyone can see. He is warm, approachable, and likeable, but a bit slow to act and undisciplined in time and procedures.

“Moving counterclockwise we find the expressive administrator whose heavy sentiment and empathy make him a feeling personality. He speaks quickly and easily to and about people, generally wants his opinions to be accepted, and appears generally impulsive, approachable, and warm. His major abilities lie in teaching, persuading, arousing enthusiasm, and communicating new ideas.

“The driving style administrator is the intuitive type we often associate with strong, natural leadership. Action-oriented, cool, competitive, and decisive, he wants to give the impression of being in charge an eager to led group process. As the visionary possibility-thinker of the organization, he looks ahead, nudges the group toward things which seem impossible, and furnishes the organization with new ideas.

“Finally we have the analytical or logical administrative style. He speaks slowly, cautiously, and often seems wrapped up in his own logic and argument. He’s interested in research and rarely like to act without a strong supply of facts and data within reach. He helps us to find flaws in group thinking, like to organize and reorganize, holds consistently to the policy handbook, and though no Christian leaders likes to do it, is the most adept t firing people when necessary.

“…Which one is the best? For the participation-oriented Christian leader, a constant pushing from an extreme toward the middle…the balanced middle brings together the best qualities of each style….

“But even more importantly the model shows us how administrative and leadership styles complement one another.”

(For a brief biography and contributions of Kenneth O Gangel (1935-2009) you can go to the link here.)

 

The Organised Church (Part 2): Critical Components of Church Organisation

Soon-Hock Lim 1 Comment

In Part 1 I wrote about the need for pastors and church leaders to seriously look into the organisational aspect of the church. It is my observation that churches that fail to organise themselves well, despite the fact that they may be solidly founded on sound theology and/or pray a lot, disadvantage themselves,

The New Testament-mention of the spiritual gift of administration (1 Cor 12:28) underscores the importance for good organisation in the church. What’s the point of the gift if the Lord did not think that effective administration (organisation) of the church is necessary and important? The meaning of the root word in Greek for the gift of administration is connected to the work of a shipmaster or captain. The job then, of the person with this gift is to help steer or lead the church (or a ministry). If he is not the leader of the church, then his job is to assist the leader to develop strategies, organise the people and implement the process.

Broadly speaking, there are three critical components in the organisation of a church: structures, systems and processes.

  1. Structures

These refer to the organisational structures of the church, such as the leadership, departments, ministries, small groups and communications. (This list is not meant to be exhaustive. Similarly for the lists in “Systems” and “Processes” below.)

Let me flesh out a couple of examples to help you understand what I mean.

The leadership structure concerns matters like the lines of authority and communication; which is often presented in the form of an organisational chart. It also asks questions like: Who leads the leadership team? What is the role of the pastor and the chairman respectively? How is the pastor accountable to the church board? Is the church effectively led by one person or by a team?

In the broader context of the church it asks: What is the role of the congregation in making decisions? What kind of decisions does the congregation make?

With regards to the small groups structure: How is the ministry structured? Are the group leaders accountable to the pastor or to a small group ministry head? If there are a large number of small groups does the church divide them into areas (or zones)? Within each small group, are mature Christians assigned to care for younger believers?

  1. Systems

These refer to the working systems of the church, such as the financial, leadership, small group, worship service and assimilation of new people .

The first thing you probably noticed is that I have included leadership and small group here, even though I had already mentioned them under “structures”. That is because they (and others) are systems in the body of the church that must be properly structured.

Under “systems”, however, we ask a different set of questions. For the small group ministry the focus here is on the workings of the system. We want to know: What level of importance does the church place on the small group ministry? (Is everyone expected to be part of a small group? Is participation in a small group a pre-requisite for membership in the church?) Is the nature, purpose and programme of the small groups standardised or does each group have autonomy? Is attendance monitored? Are small group leaders expected to send in monthly or quarterly reports? Are small groups expected to multiply within a certain period? What is the church’s philosophy of small group ministry?

With regards to finances we are concerned about the efficient and effective collection of the members’ tithes and offering, proper recording of the collection, accounting of income and expenditure, and not just the proper use of church funds but their purposeful use to advance the Kingdom.

We ask the questions: How is the money apportioned? Does the church have a budget? What’s the financial and accounting policy of the church? How is the money collected (physically at worship services and/or bank transfers and/or credit card payments)? What is the procedure to count and record the collection?  Who can authorise a payment and what is the quantum? What policies are in place to ensure the purposeful use of church funds?

  1. Processes

These refer to the steps taken to accomplish an objective, such as the assimilation of new people, discipleship, and ministry and leadership development.

For example, pastors tell me that they want to make disciples, but when I ask them how they are making disciples, they cannot articulate it—either they don’t have a process in place or it’s so vague they cannot tell you. Every church needs to have a discipleship process. If you don’t have one you may start with Rick Warren’s “baseball diamond” found in his book, The Purpose Driven Church.

Disciple making, leadership development (read, raising up next generation leaders for succession planning) cannot be left ad hoc! Neither can we leave the assimilation of new people to chance. That’s the reason many would-be-additions to the church fall through the cracks. Every church needs well thought-out and workable processes for things like these.

Every church needs to be well organised. This will happen when pastors and church leaders do what is necessary to ensure that their church’s structures, systems and processes are efficient and effective. There is no one size-fits all because of the differences in the make-up of our churches. Start with the Bible. Study your own church. Learn from other churches. Get the leadership team to read and discuss one or more relevant books on the matter, and implement what is helpful. This is the road to the administrative health of your church.