Church Health Analysis Consultation

Why?  Jesus, the Lord of the church, expects His church to be healthy and growing (Eph 4:11-16). Studies have shown that healthy churches grow; certainly, in quality, and often, numerically. It is, therefore, incumbent upon every church to attend to its health.

To develop better health, a church needs to first determine its present level of health, strengths and weaknesses, and the contributing reasons for them. Only then, can it take the right steps to strengthen its health.

The analysis of a church’s health is carried out by using a diagnostic instrument called CHART: The Church Health Analysis & Revitalisation Tool. This is a unique instrument that the analyst developed for his Doctor of Ministry project which he completed in 2024. It has been field tested and proven to be reliable and accurate.

CHART.  The Church Health Analysis & Revitalisation Tool is a comprehensive church health diagnostic instrument.

The primary component of the instrument is the quantitative survey questionnaire that everyone in the church are encouraged to participate. Three other parts provide supportive and collaborative data. They are: the church’s statistical data, interviews with church leaders and members, and the analyst’s personal observation during an onsite visit(s) of the church.

CHART’s analysis of the church is based on three aspects of the church: the nature, ministry, and organisation of the church. Under these aspects of the church, CHART measures 12 related church health characteristics; three under nature, six under ministry, and three under organisation.

The process of collecting, collating, and analysing the data, and writing the church health report will take six to eight weeks.

The Analyst.  Rev. Dr. Lim Soon Hock is a certified church consultant with the Society for Church Consulting (USA; website: https://churchconsulting.org/). He has had about 30 years of pastoral ministry that includes being the Senior Pastor of Georgetown Baptist Church, Penang, and PJ Evangelical Free Church, Petaling Jaya.

Soon Hock completed a Doctor of Ministry from the Malaysia Baptist Theological Seminary, Penang in 2024. For his doctoral project he developed a unique church health diagnostic instrument called CHArT: The Church Health Analysis Tool. In 2014, he founded Empower Services & Consultancy as a vehicle to pursue his God-given vision to empower pastors, church leaders, and churches through church consulting.

For a preliminary discussion on conducting a church health analysis for your church please write to Soon Hock at empoweringchurches.my@gmail.com.

Church Health Analysis Training Module

Why?  Jesus, the Lord of the church, expects His church to be healthy and growing (Eph 4:11-16). Studies have shown that healthy churches grow; certainly, in quality, and often, numerically. It is, therefore, incumbent upon every church to attend to its health.

To develop better health, a church needs to first determine its present level of health, strengths and weaknesses, and the contributing reasons for them. Only then, can it take the right steps to strengthen its health.

The Church Health Analysis Training Module will give a church health analyst a biblical understanding of church health and equip him or her with a powerful tool to conduct a comprehensive church health analysis.

The diagnostic instrument is called CHART: The Church Health Analysis & Revitalisation Tool. The module includes training for a church health analyst to competently use the instrument.

What? The module covers:

  • Church health: Its biblical & theological basis
  • Church health analysis: Its purpose & goals
  • Church health characteristics
  • CHART: Model & framework
  • Training in the use of CHART to conduct a comprehensive church health analysis
  • Issues related to and have effect on a church’s health, such as: church culture, history of the church, church organisation & structure, and systems & processes

Pre-requisites.  The participants must:

  • Be recommended by denominational leaders
  • Have basic theological training
  • Be experienced pastors or church leaders
  • Have a credible track record in church ministry

The Trainer.  Rev. Dr. Lim Soon Hock is Malaysia’s first certified church consultant with the Society for Church Consulting (USA; website: https://churchconsulting.org/). He has had about 30 years of pastoral ministry that includes being the Senior Pastor of Georgetown Baptist Church, Penang, and PJ Evangelical Free Church, Petaling Jaya.

Soon Hock completed a Doctor of Ministry from the Malaysia Baptist Theological Seminary, Penang in 2024. For his doctoral project he developed a unique church health diagnostic instrument called CHArT: The Church Health Analysis Tool. In 2014, he founded Empower Services & Consultancy as a vehicle to fulfil his God-given vision to empower pastors, church leaders, and churches through church consulting. C

For a preliminary discussion on the Church Health Analysis Training Module please write to Soon Hock at empoweringchurches.my@gmail.com.

A Proposal for a Church Health Framework

I have been studying church health for some time now, and it is apparent that each advocate of church health has his own understanding and model of church health, and including what constitutes a set of church health characteristics.

I believe, in the process of developing a church health model and determining a set of church health characteristics one must begin with a cohesive church health framework that is based on a biblical and theological foundation. A cohesive framework is helpful and necessary because it gives clarity about the structure of the model. It shows how the parts relate with one another and with the whole model. It also enables evaluation; whether each part is consistent with the whole, and whether the whole model serves its intended purpose—in this case, as a church health model.

In my study I discovered that most church health models do not have a cohesive framework. Among those that do, many are not based on an explicit biblical and theological foundation. Two models that do are Chuck Lawless’ Know Your Church1 and Leadership Transformation, Inc.’s Church Health Assessment Tool (CHAT).2

The Three Aspects of the Church

I would like to propose a framework that understands the church (that is a local congregation) in terms of its nature, ministry, and organisation. I first came across the concept in Craig Van Gelder’s The Essence of the Church.3 The nature of the church refers to what the church is—its essence, attributes, and characteristics. The ministry of the church refers to what the church does—its purpose, functions, activities, and roles. And the organisation of the church refers to how the church organises itself—which includes its structures, processes, and leadership.

The diagram4 on the left presents a visual of the three aspects of the church and their interconnectedness. The ministry of the church is not just about what the church does or its functions, but that it does what it is. In other words, the ministry of the church must be consistent with and flow from its nature. In the process of developing a church health framework with its attendant church health characteristics, two questions need to be asked: (1) what is the biblical nature of the church, and (2) what ministry functions arise from the nature of the church?

Similarly, the organisation of the church is not just about the efficient or even effective organisation of the church. The purpose of good organisation in a church is that it serves and supports the ministry of the church. If a health analysis were carried out on a church and the results show that the organisation of the church is strong while its ministry is relatively weaker, it is questionable if the organisation of the church is serving the biblical purpose of the church. It is likely that the focus of the church’s well-oiled machinery (including its finances) is misplaced on some non-essentials rather than on ministry. Furthermore, how a church organises itself must be consistent with its nature. The church of Jesus Christ is not just any organisation, but a spiritual organism that has been birthed by the Holy Spirit (Acts 2), made up of the people of God (1 Pet 2:9), and who constitutes the body of Christ (Eph 1:22-23).

When we understand the church based on these three aspects of the church, namely, its nature, ministry, and organisation, it will help us determine a more biblically compliant set of church health characteristics.  Then, with the latter, we will be able to measure the health of churches according to the biblical vision and teaching about the church.

Church Facilities and First Impression

I have visited churches that don’t take pride in their buildings. After all, a church is not the building, but the people. As a result, the building is allowed to deteriorate into disrepair; the paintwork peeling off; entrances, ministry rooms and the main worship hall cluttered with all kinds of stuff (wanted and unwanted); and the grounds left unkempt.

This is particularly evident of churches that use rented shop lots (and in Malaysia, they make up a good majority). As the premises don’t belong to them there may be little ownership and motivation to keep the place in good condition. There is even less sense of responsibility for the common areas, such as the corridors; and public areas, like the five-foot way. I have been to churches where throwaways (by other tenants) were stuffed under the staircase leading to the church in the upper floors, unsightly debris along the five-foot way, and the only-to-be-found-in-Malaysia heinous Ah Long stickers plastered all over the external walls of the buildings.

I am not suggesting that church buildings have to be lavishly done up, but they must at least be smart and the facilities be in good-working condition. The surroundings do not have to be in manicured-condition but it must at least be clean and neat.

Why is it so important to keep church premises presentable? Because it shapes a  visitor’s first impression of the church. Consciously or unconsciously the following questions will be swirling around in his mind, and what he sees will inevitably lead him to make certain deductions about the church.

1. Are the people proud of their church?

A poorly-kept facility is an indicator that the members have an indifferent attitude towards their church.

A well-kept facility tells a visitor that the people are proud of their church and that they like their church.

2. Is the church serious about drawing in new people?

A poorly-kept facility is an indicator that the church couldn’t-care-less what outsiders think about the church.

A well-kept facility says that the church is concerned about providing an environment that is welcoming to visitors. They want, at the very least, to give their visitors a good first impression of their church.

3. Is “good quality” a value of the church?

A poorly-kept facility is an indicator that “good quality” is not a value of the church. If it cannot be seen in the care of its premises, it is unlikely that quality will be valued in other areas of the church’s life and ministry.

A well-kept facility is a sign that the church values “good quality”—in everything; with everything they have and in everything they do. I believe you will be hard-pressed to find a church with good quality ministries but whose building and facilities are out of whack through indifference.

4. Can I happily engage in worship in this church environment?

A poorly-kept facility, especially in the main worship hall, will put most visitors off from worship. The environment matters! If it is not conducive for worship because of clutter and peeling paint (and maybe odour) it is not going to encourage a visitor to return.

On the other hand, walking through a pleasant environment and into an equally or even more pleasant worship hall will enhance a visitor’s engagement in worship. This will certainly give him positive vibes.

5. If I am looking for a church, do I want to come back for a second look?

A well-kept facility may not be the deciding factor for a visitor, whether he would come back for a second visit or, for that matter, to join the church. However, a poorly-kept facility will guarantee that a visitor will not come back for second look!

If you are a pastor or church leader, let me encourage you to take some time this week to do a church facility audit.

 

Dealing with Your Church History

Has your church experienced a season when everything seems to be going really well, and then—Boom!—something happens? It could be sudden or gradual, and the church starts to reel and loses its spiritual dynamism and momentum.

That problem may be a conflict within the leadership or between the leaders and the members. It may be fear, as members are called not only to accept change but to change as the church ventures into new “territories” of ministry. Perhaps, it is financial sacrifices they are challenged to make as the church embarks on enlarging its facilities to accommodate its growth. The problem could even be marital unfaithfulness especially of someone at the primary leadership, such as the pastor or elder.

However, when the leadership starts to deal with the problem they discover that a similar problem had happened before. Maybe, not only just once before; perhaps, even a few times. The situations may be different in the details but you can’t miss the similarities between the past and present episodes. If I may be permitted to be a little melodramatic, it would be the case of: Different actors but the same story line!

What usually happens is that the church will deal with the presenting problem. If it’s a conflict in the leadership, then it will deal with the parties concerned to bring clarity, forgiveness, healing and reconciliation. (The honest truth is that even this is often not done; most times it is simply swept under the church carpet!)

Doing the above is good; but, not good enough—if the present issue is just the latest in a series of a same type-problem that has manifested itself over and over through the history of the church. The problem needs to be addressed at its root. It may be spiritual, structural or systemic. It could be due to the culture, values or practices of the church. Likely, it is a combination of two or more.

Certainly, the spiritual dimension must never be overlooked. Corporate prayer is critical. Corporate repentance beyond the present issue and into past episodes and how they have been inadequately addressed (or not addressed at all) is needed. And finally, a deliberate change in the corporate mind-set of the church to live and work in the opposite spirit needs to be affirmed.

I know of a church that has gone into its history and made right what had been wrong, and since then, for many years now, it has been making good progress. And I also know of churches that have not been willing to address the issues that have been etched in its history, and so continue to be weighed down by the spiritual consequences.

All churches hope to do well and make great advance for the Kingdom of God. They may embark on all kinds of programmes and work at reviving the church. However, if they fail to realise that the history of the church plays a vital part in the present health or ill health of a church they will not go far. If there is an unaddressed pattern of sin, it will forever plague the church. No matter what strategy the leadership uses to move the church forward, this problem will come back to kill it.

I believe every church needs to look at its history; and see if there’s anything it needs to address—to set it free to be the church that the Lord has destined it to be.

Health Check

I could have died long before I reached three-score years and ten. Worse, I could have become a vegetable lying in bed waiting to die. A health check showed that I had two arteries blocked at 90%. I had no symptoms of heart problems, and if not for my wife’s insistence for a health test when I turned 50, I would have just ignorantly carried on until it was too late.

stethoscope_and_heartshapedChurches, like individuals, also need to have a health check. A church that is not doing well might be oblivious of it. There may not be any clear indicative symptoms. Maybe the leaders are blind to them, or in denial. Perhaps they are too close to the situation to see the problems, or their vested interests prevent them from doing so.

Over a span of 30 years in the pastoral ministry, I have observed that most of our churches are not healthy. Furthermore, pastors and church leaders do not do a health check to determine the condition of their church. Most have never thought of it. Some don’t want to. They may not say it, but they don’t want to “face the brutal facts”.

(An excerpt from Before ER: A Call to Church Health by Lim Soon Hock)