Church Strategic Planning Literature Review (Part 3)

(Click here for Part 1 & here for Part 2)

THE CONGREGATIONAL-CULTURE STRATEGY

The quote, “Culture eats strategy for breakfast” has been attributed to management guru Peter Drucker.1  The statement implies that the culture of an organisation determines its success regardless of how effective its strategy may be.2  Hence, nurturing a healthy corporate culture that everyone buys into is critical to the success of the organisation.  In view of the foregoing statements it may appear that the term “congregational-culture strategy” is self-contradictory.  I am referring to the need for a church to attend to its congregational culture as a strategic means for its health.

Aubrey Malphurs, in his book Look Before You Lead: How to Discern & Shape Your Church Culture, defines a church’s congregational culture as “its unique expression of its shared values and beliefs.3  That means, one, a church’s congregational culture is made up of three components: its beliefs, values and behaviour.4  Two, these beliefs and values are held in common by the majority in the church.5  Three, these shared beliefs and values are seen in the expressions or behaviour of the people in the church which gives the church its unique identity6 vis-à-vis another church that, for the same reason, has its own distinct congregational culture.

Malphurs use of the term “beliefs” is not about a church’s doctrinal position but as it concerns the fundamental aspects of the church’s congregational life.7  These beliefs are convictions that the people in the church assume to be true and they are not subject to rational proof.8  It is from the root of its beliefs that a church’s values are formed.9  The values tell us why a church does what it does.10  However, they only become actual values when they are acted on.  Those values that are not acted on remain merely as aspirational values.11  When the values are acted on they are seen in the behaviour of the people in the church, which becomes the outward or visible evidence of its congregational culture.

If the culture of a church is vital to the success of the church, it is inevitable then, that conscious effort is taken to shape the church’s culture so that it produces a healthy church.  Malphurs states that the person that has the greatest responsibility to shape a church’s culture is the pastor.12  It is by no means an easy task, because shaping congregational culture requires change.  Malphurs explains the preparation, personnel and process required to shape the culture of a church.13  Preparation includes praying for change, doing a church analysis, reading the church’s culture, and managing change.14  Process includes reading the church’s current culture, thawing out the current culture, transitioning the culture to a new level, and re-forming the new culture at the new level.15  Personnel is about the kind of person the pastor ought to be if he is to successfully steer the church to a culture change.

Malphurs other book Advanced Strategic Planning: A New Model for Church and Ministry Leaders16 is a useful companion to Look Before Your Lead.  Although the former was written before the latter, the right order to read the books would be the latter before the former.  Look Before You Lead provides the big picture about the necessity to shape congregational culture for church health and the steps that a pastor or church leaders may take to bring about the needed change.  Advanced Strategic Planning goes into the nuts and bolts about developing a church’s core values, mission and vision statements, and ministry strategy.

The importance of shaping congregational culture as a strategic means for developing healthy churches is found in Malphurs’ statement, “we’ve discovered that it’s a waste of time and money to attempt to lead a culturally toxic church that clings to the traditions of men rather than the clear teaching of Scripture through the strategic-envisioning process.”17  In light of this statement, shaping congregational culture is an indispensable requirement to develop healthy churches.  One of the research questions in Matthew C. McCraw’s dissertation made this inquiry, “Of the local churches that possesses a healthy organizational culture what steps were taken to intentionally create culture?”18  His research conclusion from the case studies “revealed the steps that each (church) took to create a healthy culture in their congregations.”19  In other words, shaping congregational culture has to be intentional and definite steps must be taken towards accomplishing that intentionality.

 

CONCLUSION

As I stated in the introduction, the three categories of strategic planning towards church health, namely Characteristic-Development, Process-Driven and Congregational-Culture are not mutually exclusive.  For example, the use of NCD principles or PDC model is not simply about establishing church health via the development of the critical characteristics of a healthy church or moving people through a process of discipleship respectively.  For the ethos of NCD or PDC to work effectively the churches that use these strategies need to have a congregational culture that upholds these philosophies of ministry respectively.  Hence, determining what ought to be the desired congregational culture and shaping it to become that which is desired must be the starting point for any strategic plan to develop a healthy church.

All three strategies are useful.  They are to be used at different phases of change and improvement of a church’s health because they are targeted at different levels of a church’s corporate life.  The congregational-culture strategy helps set the foundation for what the pastor and church leaders believe should be the overarching ethos of the church.  The process-driven strategy helps to establish a church-wide process that the church leadership believe will move its people, to use Rick Warren’s term, from community to core.20  Finally, the characteristic-development strategy helps church leaders to target attention on specific areas of church life and ministry.  When all three strategies are used in concert with one another it will serve to significantly improve the health of the church.

by Lim Soon Hock, Empowering Churches

Church Strategic Planning Literature Review (Part 2)

(Click here for Part 1)

THE PROCESS-DRIVEN STRATEGY

A clear representative of the process-driven strategy for church health is Rick Warren’s Purpose Driven Church (PDC) model.6  Advocates of a process-driven strategy may or may not have a list of quality characteristics like NCD’s.  In the case of PDC, the five purposes of growing warmer through fellowship, deeper through discipleship, stronger through worship, broader through ministry, and larger through evangelism11 may be seen as PDC’s list of quality characteristics.  In the PDC model, church growth is the natural result of church health.  The latter can only happen when the church’s message is biblical and its mission is balanced.  That is to say, the five New Testament purposes of the church must be in equilibrium with one another.22  It uses the picture of the baseball diamond as a visual to help members of a church see the process (and progress) of their spiritual growth.  Each base represents a level of development.  The objective of the process is to move people from membership to maturity to ministry and finally to missions.23  This may also be viewed through another diagrammatic visual called the “5 Circles of Commitment.”24  It shows the clear intention of the church to move people from “community” (the unchurched) to “crowd” (the attendees) to “congregation” (the members) to “committed” (the maturing members) and finally to become part of the “core” (the lay ministers).25  Warren writes, “Our ultimate goal at Saddleback is to turn an audience into an army.”26  Clearly they have a strategy to accomplish this, namely, the “Life Development Process.”  Saddleback’s success is well documented, having baptised their 50,000th person in its 38th year in 2018.27

A more generic presentation of the process-driven strategy to church health is found in Thom S. Rainer and Eric Geiger’s Simple Church: Returning to God’s Process for Making Disciples.28 The authors define a simple church as “a congregation designed around a straight forward and strategic process that moves people through the stages of spiritual growth.”29  The definition is further expanded and includes four key elements.  In the Simple Church strategic process “The leadership and the church are clear about the process (clarity) and are committed to executing it.  The process flows logically (movement) and is implemented in each area of the church (alignment).  The church abandons everything that is not in the process (focus).”30

The genius of the Simple Church is its simplicity and the clarity with which the authors explain the needful strategic process to make disciples and hence, a healthy church.31  Much of the book is about the four elements.  “Clarity is the ability of the process to be communicated and understood by the people.”32  It is a given that when people have a clear understanding about what something is about, they will be more committed to it.  “Movement is the sequential steps in the process that cause people to move to greater areas of commitment.33  For people to grow spiritually they need to move along in their journey of discipleship, and the church helps by providing them with a process to do so.  In other words, a process helps members of the church to progress.

“Alignment is the arrangement of all ministries and staff around the same simple process.34  Rainer and Geiger maintain that churches naturally drift away from alignment.35  The result of misalignment in purpose, ethos and strategies is that everyone will be doing their own thing as they compete with each other for the same resources which leads to disunity and the church being pulled in different directions.  Alignment means that the ministry-departments must submit and attach themselves to the same overarching process.36  “Focus is the commitment to abandon everything that falls outside of the simply ministry process.37  Focus is knowing what to say Yes to, that is those things that are in alignment to the goals of the church, and the courage to say No to those things that are not in alignment.

Many churches have a desire to make disciples as per the Great Commission, but very few have a process to do that.  The authors of the Simple Church make an important call for every church to have a process in place to make disciples.  An effective process will determine progress.

(Click here for Part 3)

by Lim Soon Hock, Empowering Churches

Church Strategic Planning Literature Review (Part 1)

by Lim Soon Hock, Empowering Churches

INTRODUCTION

A discussion on church health cannot stop at the descriptive level of what a church should be and should do.  The discussion must include how the church is to strategically plan towards health and growth.  The health of a church may be described as the church’s condition when viewed against the New Testament teaching about the Church of Jesus Christ, including its effectiveness in fulfilling the Great Commission (Mt 28:19-20) and the Great Commandment (Mt 22:37-40).  The growth of a church refers to both its quantitative and qualitative growth which are observable and measurable.  Strategic planning in the context of a church may be defined as a systematic process of envisioning a desired future that is aligned with the Bible and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.29

Apart from the obvious that a church’s vision must be aligned with the Bible, there are four other key elements in the above definition about strategic planning that we must note.  One, strategic planning begins with the church’s desired end or vision and works backward to its current status.  In other words, to quote Steven Covey’s third habit in the 7 Habits of Highly Effective People, we “begin with the end in mind.”36  Two, strategic planning deals with the broader picture, the church’s vision, and is flexible about the methods to reach it.  Three, strategic planning calls for the development of an intentional plan to achieve the defined goals that lead to the realisation of the church’s vision.  And four, strategic planning requires a process.

The purpose of this paper is to review significant literature about church strategic planning that is focussed on the health of the church.  The literature is reviewed under the following categories that I have termed as: Characteristic-Development, Process-Driven and Congregational-Culture strategies.38  The teaching and practises of these approaches are not mutually exclusive of each other as they overlap at some points.  However, their respective emphasis is also evident.  These will be highlighted and discussed as I review the publications.

 

THE CHARACTERISTIC-DEVELOPMENT STRATEGY

The study and practise of church health may be approached from a few angles.  One of them may be termed as the “Principle approach.”39  The principal proponents include Christian A. Schwarz and Stephen A. Macchia.40  They have a list of quality characteristics which they deem to be essential to the health of churches in general.  Schwarz’s Natural Church Development (NCD) eight quality characteristics are: empowering leadership, gift-oriented ministry, passionate spirituality, functional structures, inspiring worship service, holistic small groups, need-oriented evangelism, and loving relationships.41  Macchia’s ten characteristics are: God’s empowering presence, God-exalting worship, spiritual disciplines, learning and growing in community, a commitment to loving and caring relationships, servant-leadership development, an outward focus, wise administration and accountability, networking with the body of Christ, and stewardship and generosity.42  Their lists are not identical, but their approach to church health is similar.  They believe that a church must be strong, by maintaining high quality levels, in all the essential characteristics of a church.

A characteristic-development strategy typically begins with an analysis of the health of the church.  This is done with the use of a church health analysis tool that includes a questionnaire survey.  Schwarz’s NCD has a 91-question Natural Church Development Survey43 and Macchia’s Leadership Transformation Inc. has a 72-question Church Health Assessment Tool (CHAT)44 that churches are encouraged to use to evaluate their health.  The completed questionnaires are submitted to NCD or CHAT for a computer generated report that gives a snapshot of the church’s present health.  Included in the report are recommendations that the church leadership team may take to develop greater health for their church.

It appears that NCD is the only church health specialist that gives a definite strategy, beyond providing churches a tool to conduct a church health analysis.  Its strategy is based on one of NCD’s key tenets called “the minimum factor” which theorises that the growth of a church cannot rise beyond the level of its lowest quality characteristic.  Hence, the prime strategy is for the church to give the greatest attention to its lowest quality characteristic.45

What does a church actually do to improve on the quality of its health characteristics, and in particular for its lowest characteristic?  NCD is one of the few church health specialists that has a whole workbook produced for this purpose, the Implementation Guide to Natural Church Development.46  Included in the book is a section detailing “ten action steps” and another section on “how to improve your minimum factor” for each of the quality characteristics.

The strategic process, such as the one advocated by NCD, of analysing, reporting, recommending (solutions) and implementing (the steps), with a follow-up evaluation, is critical for all churches that desire to develop church health.  However, addressing the “minimum factor” may not necessarily be the primary issue that a church needs to focus on.  Sometimes the “minimum factor” is simply a symptom of a deeper issue or it may have at its source another primary issue that requires greater attention.

(Click here to go to Part 2)